Me and my husband and 4 other siblings stayed at the Residencia last February 2013, it was our second stay. Just like the first one, people were nice but you could hardly see them when you need something, especially during meal time. I did not like much the food they served, it looked to me they were rationed, we were disappointed. During the night that i wanted to use the living room, i was not able to because their people were occupying it.And the same as our previous visit, we were at a loss again when we arrived at the Port because we did not know who's picking us up. I don't think they are coping up with what they advertise. I like the place but this second visit will certainly be our last to them when we go back to the Philippines.